Welcome to Swastee.
These Terms of Service govern your access to and use of the Swastee website, including browsing our website, purchasing our products, and using any services or features provided through the website.
By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
1. Online Store Terms
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree to use our website and services only for lawful purposes.
You must not:
- Use our website for any unlawful or unauthorised purpose.
- Violate any applicable laws or regulations.
- Attempt to gain unauthorised access to our website or systems.
- Introduce viruses, malware, malicious code, or other harmful material.
- Interfere with the security or operation of our website.
- Copy, reproduce, distribute, or exploit our website content without our written permission.
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
2. General Conditions
Swastee reserves the right to refuse service, cancel orders, or restrict access to our services at our discretion where reasonably necessary.
You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of our website, products, content, or services without prior written permission from Swastee.
The headings used throughout these Terms are provided for convenience and do not affect the interpretation of these Terms.
3. Website Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.
However, we do not guarantee that all information on the website will always be complete, accurate, current, or free from errors.
Product information, descriptions, photographs, availability, pricing, promotions, and other website content may occasionally contain errors or inaccuracies.
Swastee reserves the right to correct, update, or modify website information at any time without prior notice.
4. Changes to Products, Services & Prices
Product prices, availability, descriptions, specifications, and other details may change at any time.
Swastee reserves the right to:
- Change product prices without prior notice.
- Modify or discontinue products or services.
- Limit product availability.
- Introduce or withdraw promotional offers.
- Modify website features or services.
We will not be liable for any modification, price change, suspension, or discontinuation of our website, products, or services, to the extent permitted by applicable law.
5. Products & Services
We make reasonable efforts to display product images and colours as accurately as possible.
However, colours may appear differently depending on your device, screen settings, brightness, or display configuration. Therefore, the actual product colour may vary slightly from what appears on your screen.
Certain products may have limited availability and may be available only online.
Swastee reserves the right to limit the quantity of products purchased by an individual customer, household, geographic location, or jurisdiction.
All products are subject to availability.
We reserve the right to discontinue any product without prior notice.
Returns and exchanges are governed by our Return & Exchange Policy.
6. Orders & Billing Information
When placing an order, you agree to provide accurate, complete, and current information.
This may include:
- Full name
- Billing address
- Shipping address
- Phone number
- Email address
- Payment information
- Other information necessary to process your order
You agree to update your information when necessary so that we can process your orders and contact you regarding your purchase.
Swastee reserves the right to refuse, cancel, or limit any order.
We may restrict quantities purchased per customer, household, account, payment method, or shipping address.
If we cancel or modify an order, we may attempt to contact you using the email address or phone number provided when the order was placed.
7. Payments
Payments may be processed through third-party payment gateways.
By placing an order, you authorise the applicable payment provider to process the payment associated with your purchase.
Swastee does not guarantee the availability or uninterrupted operation of third-party payment services.
If a payment fails or is not successfully received, we may cancel or place the order on hold until payment is successfully completed.
8. Shipping & Delivery
We make reasonable efforts to dispatch and deliver orders within the estimated timelines displayed on our website.
However, delivery dates may vary due to circumstances beyond our control, including:
- Courier delays
- Weather conditions
- Public holidays
- Transportation disruptions
- Incorrect or incomplete address information
- Unforeseen operational circumstances
Swastee is not responsible for delays caused by events or circumstances outside our reasonable control.
For additional information, please refer to our Shipping Policy.
9. Returns & Exchanges
Our products may be eligible for return or exchange subject to the conditions described in our Return & Exchange Policy.
Please review that policy before placing an order.
Products must meet the applicable eligibility requirements before a return, exchange, or refund can be processed.
10. Third-Party Services
Our website may use third-party services, applications, tools, technologies, or integrations to provide certain features.
These services may include payment processing, shipping, analytics, marketing, customer support, fraud prevention, and other business functions.
Third-party services may operate under their own terms and privacy policies.
Swastee is not responsible for the independent operation, availability, or policies of third-party services, except where required by applicable law.
11. Third-Party Links
Our website may contain links to websites, applications, or services operated by third parties.
These links may be provided for convenience or additional information.
Swastee does not control and is not responsible for the content, accuracy, availability, privacy practices, or security of third-party websites.
You access third-party websites at your own discretion and should review their applicable terms and privacy policies.
12. User Comments & Submissions
If you submit reviews, comments, suggestions, photographs, feedback, ideas, or other content to Swastee, you agree that you have the right to provide such content.
You must not submit content that:
- Is unlawful or misleading.
- Infringes another person's intellectual property or privacy rights.
- Contains malicious software or harmful code.
- Is abusive, threatening, defamatory, or discriminatory.
- Contains false information.
- Violates any applicable law.
By submitting content to us, you grant Swastee permission to use, reproduce, publish, display, modify, or distribute that content for legitimate business, marketing, promotional, or operational purposes, subject to applicable law.
We reserve the right to remove content that we believe violates these Terms.
13. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, protect, and share personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
14. Errors & Inaccuracies
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Product pricing
- Discounts
- Promotions
- Shipping charges
- Availability
- Product specifications
- Other website information
Swastee reserves the right to correct errors, update information, modify details, or cancel orders where information is inaccurate, including after an order has been placed.
Where required by applicable law, we will provide appropriate notice or remedies.
15. Prohibited Uses
You are prohibited from using our website or its content:
- For any unlawful purpose.
- To violate applicable laws or regulations.
- To infringe intellectual property rights.
- To submit false or misleading information.
- To impersonate another person or entity.
- To harass, abuse, threaten, or harm others.
- To upload or transmit viruses, malware, or malicious code.
- To collect or track another person's personal information without permission.
- To spam, phish, scrape, crawl, or attempt unauthorised data collection.
- To interfere with website security or functionality.
- To attempt to gain unauthorised access to our systems.
- To engage in fraudulent or deceptive activities.
We reserve the right to suspend or terminate access to our website if these prohibited activities occur.
16. Disclaimer of Warranties
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that:
- The website will always be available.
- The website will be uninterrupted.
- The website will be completely secure.
- The website will always be error-free.
- All information will always be accurate or current.
- Any particular website feature will remain available indefinitely.
To the maximum extent permitted by applicable law, the website and its services are provided on an "as available" basis.
Nothing in these Terms limits any consumer rights or protections that cannot legally be excluded.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Swastee and its officers, employees, affiliates, service providers, contractors, and partners will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of our website or services.
This may include losses relating to business interruption, loss of data, or other indirect damages.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
18. Indemnification
You agree to indemnify and hold Swastee, its affiliates, officers, employees, partners, contractors, service providers, and representatives harmless from claims, losses, liabilities, damages, and reasonable expenses arising from:
- Your violation of these Terms.
- Your misuse of our website.
- Your violation of applicable laws.
- Your infringement of another person's rights.
- Content you submit to our website.
This provision applies to the extent permitted by applicable law.
19. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
If it cannot be made enforceable, the affected provision will be treated as separated from these Terms without affecting the validity of the remaining provisions.
20. Termination
These Terms remain effective unless terminated by you or Swastee.
You may stop using our website at any time.
Swastee may suspend or terminate your access to the website or services if we reasonably believe that you have violated these Terms or applicable law.
Any obligations or liabilities incurred before termination will continue to apply after termination where applicable.
21. Entire Agreement
These Terms of Service, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy, and other policies published on our website, constitute the agreement governing your use of our website and services.
If Swastee does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision in the future.
22. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory legal requirements.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the appropriate courts in India, unless otherwise required by applicable law.
23. Changes to These Terms
Swastee may update, modify, or replace these Terms of Service from time to time.
Any updated version will be published on this page.
It is your responsibility to review this page periodically for changes.
Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
24. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
- Brand: Swastee
- Email: [Your Customer Care Email]
- Phone / WhatsApp: [Your Contact Number]
We will be happy to assist you with any questions regarding our website, products, orders, or policies.
Thank You for Shopping with Swastee
We appreciate your trust and look forward to providing you with a smooth and enjoyable shopping experience.
